A: Upon placing your order, please allow up to 2 business days to have your order processed. Our fulfillment warehouses pack your ordered item(s) and ship the package(s) out as soon as possible. Once you order has been shipped, you will receive a tracking number to your order. You may also visit our website at any time and click on our Order Status page to find the real-time update of your shipment.
If you did not receive the order tracking number or did not find any updates under our Order Status page after 5 business days, please contact us immediately and we will do all we can to investigate.
***Sometimes, due to international situations/events out of our control, the shipping could take more or less time. We apologize for the delay that may occur. We kindly ask to allow up to 30 days for packages to arrive to allow for any possible customs processing delays.
A: For domestic orders in the United States, it will normally take 5 to 10 business days. For International orders, please allow up to 30 days.
A: Yes! We ship worldwide to ensure that every customer will enjoy his or her shopping experience with us.
Divergent Sports is proud to provide our customers with Worldwide Shipping!
A: Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will be used one-time only upon purchasing of your product. Then your credit card information will be purged.
A: Simply find the product you'd want and click the 'Add To Cart' button. Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible!
A: Absolutely! If you do not like the product or find damages to the product, contact us immediately! We do all we can to ensure your best shopping experience. You can simply contact us and we'll get it addressed!
A: Absolutely! We offer a full refund on your order if you don't like the product. Simply visit our refund policy page for complete details. If you have any additional questions that has not been addressed in our FAQ. Please contact us at firstname.lastname@example.org and we will get back to you as soon as possible.
A: Different items can come from different warehouses and in separate packages, so you might receive more than one package if you ordered several items.
A: Please contact one of our customer support and we will help you apply the discount to your current or future purchase.